TERMS AND CONDITIONS
Welcome to Nivasa. By accessing or using our website, mobile application, or services, you agree to be bound by the following Terms and Conditions. Please read them carefully.
1. Acceptance of Terms
By accessing or using any part of Nivasa’s services, you agree to comply with and be bound by these Terms and Conditions, our Privacy Policy, and any other policies posted on our platform.
2. Services Offered
We reserve the right to modify or discontinue any service without prior notice.
3. User Accounts
Users may be required to register for an account to access certain services. You agree to provide accurate information and to keep your login credentials secure.
4. Payments and Fees
All payments made through our platform are subject to our payment policy. Prices are subject to change without notice. All applicable taxes and fees are the responsibility of the user.
5. Cancellations and Refunds
All purchases and service bookings made with Nivasa are final and non-cancellable. We do not accept any cancellation requests once a transaction is completed. Please ensure all details are correct before making a payment. No refunds will be provided under any circumstances unless explicitly stated otherwise by Nivasa in writing.
6. Shipping and Delivery
We currently ship across India. Delivery timelines are as follows:
- Within Maharashtra (Local Shipping): Orders are typically delivered within 6–7 business days.
- Outside Maharashtra (National Shipping): Orders are typically delivered within 10–14 business days, depending on the destination and regional logistics.
Please note that shipping times may vary during peak seasons, public holidays, or due to unforeseen courier delays. Tracking details will be shared once your order has been dispatched.
7. Intellectual Property
All content, trademarks, logos, and materials on Nivasa are the property of Nivasa or its licensors and are protected by intellectual property laws. Unauthorized use is prohibited.
8. Limitation of Liability
Nivasa is not liable for any indirect, incidental, or consequential damages arising out of your use of our services or website. Use of our services is at your own risk.
9. Privacy
Your use of our platform is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
10. Termination
We reserve the right to suspend or terminate your access to our services for any reason, including violation of these terms.
11. Changes to Terms
Nivasa reserves the right to update or change these Terms at any time. Continued use of the service constitutes acceptance of the new terms.